Summary

UX designer with over 11 years professional experience. Collaborates well with developers and others to creatively solve problems that affect users. Experienced at refining the structure and patterns composing digital applications. Passionate about UX process; Practices Double Diamond method of user-centered design.

Specialities

  • Brainstorming / Whiteboarding
  • Collaborative Design
  • Creative Problem Solving
  • Design Thinking / Design Process
  • Enterprise Tools
  • Information Architecture
  • Interaction Design

Work Experience

Sr. UX Designer at Oracle NetSuite
(06/19-present)

Advising improvements to process and infrastructure to support a more UX savvy and design centered culture.

  • Define patterns, best practices, guidelines for a new design system
  • Promote and support a collaborative design culture for a growing team
  • Research, design, and test of digital tools for business accounting
UX Designer at Vaadin
(09/16-05/18)

As Vaadin's only U.S. based UX designer, I worked closely with our American clients to plan and design their enterprise applications. These projects required close collaboration with client stakeholders and developers, as well as Vaadin's in-house development team.

  • Led projects from pre-sales to development hand-off
  • Led workshops for clients, users, and coworkers
  • Worked to define service products and internal processes
UX/Interaction Designer for JP Morgan Chase
(06/14-02/16)

I worked on the redesign of Chase.com (launched 2016).

  • Interaction Designer for a multidisciplinary scrum team
  • Created prototypes for user tests, collaborated on test content
  • Identified and refined design patterns, won approval for updates to IA and navigation
UI/UX Designer at eHealth Insurance
(07/12-01/14)

eHealth Insurance is an online insurance broker which offers tools to help users compare plans across carriers. My role included front-end development, visual and UI design, and UX.

  • Led design and development of landing pages for U.S. states
  • Teamed with 3 designers on a Caregiver prototype that won green light support for a new product
  • UI design for new tools, forms, banners, and ads in accordance with brand guidelines
Designer/Developer as a Freelancer
(08/09-07/12)

I sought freelance work to gain experience and help me round out my skill set and portfolio.

  • Designed and developed custom web sites for small businesses across many industries
  • Created custom logos and branding
  • Worked on animated banners, slideshows, newsletters, videos, contact forms, blog integration
Web Developer at Page 1 Solutions (now Advice Media)
(10/09-03/12)

Page 1 Solutions is an SEO company that creates and manages custom sites for doctors and lawyers. I broke into the industry at Page 1 as a "Design Assistant," learning html and css by troubleshooting broken sites. Over time, I progressed to "Developer" and built sites in Drupal.

  • Developed new SEO friendly sites in Drupal from PS comps
  • Designed site templates, banners, calls-to-action, landing pages, forms, etc.
  • Developed clickable slideshows, animated banners, blogs, contact forms, videos, photo galleries

Software

Balsamiq, Figma, Illustrator, Invision, Keynote, Photoshop, Sketch

Skills

Creative Problem Solving, Design Research, HTML/CSS, Information Architecture, Interaction Design, Personas, Rapid Prototyping, Requirements Gathering, Responsive Design, Stakeholder/User Interviews, UI Design, Usability Testing, Whiteboarding, Wireframes, Workshops

Education

Boston University Bachelor of Fine Arts, Painting, 1998.